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Housing Advice Officer - Customer Contact Officer

£15 - £22 per hour
Social Housing
Job Type:
Post Date:
29-06-2020 03:39 PM
Ref #:
Olivia Turner

My client is seeking a candidate that has experience in carrying out Part 7 risk assessments under the Housing Act 1996. This new project is looking for a strong Housing Adviser who will offer proactive housing advice to prevent Homelessness. The client understands the pressures of the position and is keen to support all team members.

The team are looking for an experienced candidate that can add quality amongst knowledgeable peers. The Homeless advice Officer will be supported into the project, being led to succeed on preventing homelessness through Housing law support. The team are looking for a candidate that can quickly adapt to their way of working and hit the ground running

Duties Includes:

  • Strong knowledge of Housing and Homelessness acts, including Part 7 of the Housing Act 1996 and Homeless Reduction Act 2017

  • The role is to provide effective, high quality support to customers to help them prevent or relieve their homelessness

  • Providing specialist advice and support on how the clients can sustain their tenancies.

  • Experienced with handling individuals who are either homeless or at risk of becoming homeless, advising them through the process and preventing homelessness.

  • Offer a proactive service to residents identified as being at risk of homelessness by the Early Intervention Team

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. We will also pay for your DBS if we place you and keep it up to date during your time with us. Including an Ackerman Pierce welcome pack to

If you are interested in the role or have any further questions please contact the housing department at Ackerman Pierce on 0203 763 8079

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Ackerman Pierce, 80-83 Long Lane, London, EC1A 9ET
Phone: 0800 122 3880
Email: info@ackermanpierce.com


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