Housing Options Officer

My client is seeking an experienced Housing Options Officer to meet the high demand in helping prevent homelessness. Carrying out Section 184 decisions and other housing assessments on clients. Strong knowledge of Housing legislation is expected for this position. The client understands the pressures of the position and is keen to support all team members in a comfortable working condition.

The team are looking for an experienced candidate that can successfully asses tenants needs to tailor advice and services to each individual. Officers will have experience working with vulnerable people and making decisions based on their best interests. The team are looking for a candidate that can quickly adapt to their way of working and provide exceptional advice based on knowledge in Housing.

Duties Includes:

• You will ensure that all registered applicants are correctly assessed after carrying out phone/home interviews using excellent communication skills.


• Understand clients' needs through assessments, justified decisions.


• You will be responsible for working alongside a number of projects such as overcrowding, estate generation, under occupation.


• Dealing with client case management.


• Advise and assist customers under relevant housing and homelessness legislation.


• Providing 1-2-1 support with tenants through home visits.

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hourly rate.